Programme 9 of 10
Case management, emergency relief and referral support for orphans, elderly residents and people with disabilities.
Overview
Beyond the classroom, whole households can be at risk — a grandparent raising orphaned grandchildren alone, a family displaced by flooding, a person with a disability with no route to the services they are entitled to. Our Social Welfare & Services programme provides case management and emergency support for the most vulnerable residents in our partner communities.
Trained welfare officers register cases, assess household needs, and either provide direct support or refer families to the appropriate government social welfare office — following up until each case is stabilised.
Why it matters
vulnerable households have been registered and supported through case management since the programme began.
Updates
These national safety-net programmes are the ones we most often refer vulnerable households to alongside our own case management.
Tanzania Social Action Fund & World Bank
Conditional and unconditional cash transfers are reaching roughly 2.2 million extremely poor and vulnerable people across nearly 100 councils, with monthly coaching sessions for households raising children.
Visit official site →National Health Insurance Fund (NHIF)
Households identified as unable to pay receive government-backed premium subsidies under the new Universal Health Insurance system, reducing a major driver of medical debt.
Visit official site →PMO-RALG
Every ward has a designated social welfare contact point for reporting a household in crisis and accessing formal referrals — the same government network our case managers work alongside.
Programmes, funding amounts and application windows change — we do our best to keep this list current, but always confirm details on the official website before applying.
Our process
Community volunteers and local leaders refer vulnerable individuals and households.
A welfare officer visits to understand the full picture — needs, risks and existing support.
We provide direct relief where we can, and refer complex cases to government social welfare services.
Regular check-ins continue until the household is stable and no longer at acute risk.
In detail
Registration, household assessment and ongoing support for orphans and vulnerable children, coordinated with local social welfare offices.
Rapid support — food, shelter materials or essentials — for households hit by fire, flooding or sudden crisis.
Assistive support and referral so elderly residents and people with disabilities can access the services they are entitled to.
Impact so far
Common questions
Orphans and vulnerable children, households hit by emergencies, and elderly or disabled residents with no adequate support system.
No — we work alongside government social welfare offices, providing immediate support and referring cases for the services only government can provide.
Reach out through our Contact page or call our office directly — our welfare officers respond to urgent cases within days.
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